Cash on delivery
Yes. On eligible orders you pay 10% online to place the order, and the rest in cash to the courier when it arrives.
- Choose Cash on delivery under Payment at checkout. It appears only when your order qualifies.
- To place the order you first pay 10% of the total online (UPI, card, net banking or wallet). The button shows the exact amount.
- A small fee is added and shown before you place the order. There is also a highest order value for cash on delivery, shown at checkout.
- It works with both Standard and Express delivery.
- The rest, which your confirmation email states, is paid in cash when the courier arrives. Please keep that exact amount ready.
- If you cancel on the same day you placed the order, the advance is refunded. If you cancel on a later day, the advance is not refunded.
- If you cannot receive the parcel, please tell us as soon as you can so we can arrange another attempt or cancel the order. Open the chat bubble or see Contact us.
- If a cash on delivery order is refunded, we will ask you securely where to send the money.
Related questions
Why can I not see cash on delivery?
It shows only on eligible orders. If your order is above the highest value for cash on delivery, checkout tells you so, and you can pay online instead.
Is there an extra charge?
Yes, a small fee. It is shown under Payment before you place the order, so there are no surprises.
Can I change to online payment later?
Please use the chat bubble at the bottom of any page before your order ships and we will help.