If you are not happy with your order, please use the contact details shown on this website and we will help.
For safety reasons, we can only accept unopened, unused products.
Damaged or wrong items
If something arrives damaged or is not what you ordered, please use the contact details shown on this website with your order number and we will make it right.
Refunds
Approved refunds go back to the original payment method.
Cash on delivery advance: if you cancel the order on the same day you placed it, the advance you paid online is refunded. If you cancel on a later day, the advance is not refunded.